NOTE: The USB cable should be connected directly to the computer. Verify that the USB cable is properly and securely connected to the Reader Digital Book and the computer.Verify that the Reader Digital Book is turned on and is not locked.NOTE: If the battery is discharged, allow the battery to charge for at least one hour before attempting to connect the Reader Digital Book to the software. Verify that the Reader Digital Book battery has an adequate charge.
If the problem persists, close the software, re-open it, and then check the connection status again.PRS-T2: In the Do you want the computer to recognize this device screen, make sure you tap Yes so that your Reader is recognized correctly.PRS-T1: In the USB connected screen, make sure you tap the Data Transfer Mode icon so that your Reader goes into Data Transfer Mode.When you connect your Reader Digital Book to the computer, depending on your model, do the following:.NOTE: These models are not compatible with the Reader Library software. Make sure you that you are using the Reader for PC or Reader for Mac software.Turn your Reader Digital Book off and then back on again.If you are using the Windows® 7 operating system and you receive a message that the driver for the device can't be found, refer to the information at the following link: The drivers needed to connect your Sony Reader digital book to a computer and transfer files are already included in the operating system.Because each of these steps represents a possible solution to this problem, open the Reader software and connect the Reader Digital Book to the computer after completing each step.Follow these steps to resolve this problem: When this situation occurs, the Reader™ Digital Book will not appear in the software or the software may shut down when connecting the Reader Digital Book to the computer.
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